Faculty expectations of libraries: A comparative study of Covenant University and the University of Lagos

Author: Mercy A Ijirigho

The information explosion occasioned by information and communication technologies poses the challenge of satisfying user expectations. According to Aina (2004), a library has achieved its mandate when its users are satisfied with the services offered to them. Libraries face significant challenges in responding to change while sustaining their traditional functions. With the explosion of information technology have come powerful competitive forces that raise fundamental questions about the role of libraries and librarians.